Effective Date: 05/08/2025

This HIPAA Privacy Policy describes how WeCare Home Caregivers Corp (“WeCare”, “we”, “our”, or “us”) may use and disclose your protected health information (PHI), your rights under HIPAA, and our legal duties to protect your information.

WeCare provides in-home caregiving services and is classified as a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its related regulations.

1. Our Responsibilities Under HIPAA

We are legally required to:

• Maintain the privacy and security of your PHI

• Provide you with this notice of our legal duties and privacy practices

• Notify you in case of a breach of your unsecured PHI

• Follow the terms of this notice currently in effect

2. What Is Protected Health Information (PHI)?

PHI includes information that:

• Identifies you or could be used to identify you

• Is created, received, or maintained during the provision of healthcare services

• Relates to your physical or mental health, healthcare services, or payment for those services

Examples include: your name, medical history, diagnosis, treatment plans, insurance information, and caregiver notes.

3. Permitted Uses and Disclosures of PHI

We may use and disclose your PHI for the following purposes without your written authorization:

a. Treatment

To coordinate or manage your care with other healthcare providers, physicians, or agencies involved in your treatment.

b. Payment

To bill and receive payment for services provided to you, including from insurance companies, Medicare/Medicaid, or third-party payers.

c. Healthcare Operations

To support operational activities such as quality assessment, staff training, licensing, and auditing.

4. Other Permitted Disclosures Without Authorization

We may also use or disclose your PHI without your permission when required or permitted by law:

• Public health activities (e.g., disease reporting, abuse or neglect)

• Legal proceedings or law enforcement requests

• Health oversight activities (e.g., audits, inspections)

• To avert a serious threat to health or safety

• Workers’ compensation claims

• As required by a court order or subpoena

5. Uses and Disclosures Requiring Your Authorization

In all other cases, we will obtain your written authorization before disclosing your PHI, including:

• Marketing purposes

• Sale of PHI

• Use of psychotherapy notes (if applicable)

You may revoke your authorization at any time in writing, except where we have already acted on it.

6. Your HIPAA Rights

You have the following rights regarding your PHI:

a. Right to Access

You may request a copy of your medical and billing records in paper or electronic form.

b. Right to Amend

You may request a correction to your records if you believe they are incomplete or inaccurate.

c. Right to Restrict Disclosures

You can ask us not to share certain information for treatment, payment, or operations. We are not required to agree unless it involves a restriction to a health plan where services were paid out-of-pocket in full.

d. Right to Request Confidential Communications

You may request that we contact you in a specific way (e.g., home phone only, no voicemail).

e. Right to an Accounting of Disclosures

You may request a list of certain disclosures of your PHI made in the past six years.

f. Right to Receive a Copy of This Policy

You may request a printed or digital copy of this notice at any time.

To exercise any of your rights, contact us at:

WeCare Home Caregivers Corp
32 Elizabeth Avenue, Suite 201, Newark, NJ
Phone: (800) 688-1495
Email: help@wecare247.us

7. Breach Notification

In the event of a breach involving your unsecured PHI, we will notify you promptly in accordance with HIPAA regulations, including details of what occurred, what information was involved, and steps you can take to protect yourself.